Terms of service

1. Introduction

Welcome to Delta G Ketones (the “Website”). These Terms of Service ("Terms") govern your access to and use of our Website, products, and services. By using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding. If you do not agree with any part of these Terms, you should not use our Website.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon posting. Your continued use of the Website after any changes are posted constitutes your acceptance of the updated Terms.

3. Use of Website

By using our Website, you confirm that you are at least 18 years old, or you are accessing the Website with the consent and supervision of a parent or legal guardian. You agree to use the Website for lawful purposes only and that you will not:

  • Violate any applicable laws or regulations under South African law.
  • Use the Website to engage in fraudulent or deceptive activities.
  • Interfere with the Website’s security features or functionality.
  • Distribute viruses, malware, or any other harmful technology.

4. Accounts and Registration

You may need to create an account to access certain features or make purchases on our Website. When creating an account, you agree to:

  • Provide accurate, current, and complete information.
  • Keep your account login information secure.
  • Accept responsibility for all activities under your account. We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate or violates these Terms.

5. Product Information and Pricing

We strive to provide accurate product descriptions, pricing, and availability information. However, errors may occur, and we do not guarantee the accuracy of such information. We reserve the right to correct errors, update product information, and change prices without prior notice.

6. Purchases and Payment

All purchases made through our Website are subject to our Refund and Returns Policy. When placing an order, you agree that:

  • You are authorized to use the payment method provided.
  • Your order is only confirmed once payment has been received. We reserve the right to cancel or refuse any order for any reason, including errors in pricing or product information.

7. Shipping and Delivery

We offer delivery within the regions listed on our Website, and delivery times may vary depending on your location. Please refer to our Shipping Policy for detailed information. We are not responsible for any delays caused by the courier or unforeseen circumstances beyond our control.

8. Intellectual Property

All content on our Website, including text, images, logos, product descriptions, and graphics, is the intellectual property of Delta G Ketones or its content providers. You may not copy, reproduce, distribute, or use any content without our express written permission.

9. Third-Party Links

Our Website may contain links to third-party websites for your convenience. These websites are not under our control, and we are not responsible for their content, policies, or practices. Access to any third-party site is at your own risk, and we encourage you to review the terms and policies of any website you visit.

10. Limitation of Liability

To the fullest extent permitted by South African law, Delta G Ketones shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website, including but not limited to errors, interruptions, or delays in service, loss of data, or unauthorized access to your account.

11. Indemnification

You agree to indemnify and hold Delta G Ketones, its affiliates, officers, and employees harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms, misuse of the Website, or infringement of any intellectual property or third-party rights.

12. Termination

We reserve the right to terminate or suspend your access to the Website without notice for conduct that we believe violates these Terms, is harmful to our business interests, or is otherwise unlawful.

13. Governing Law

These Terms and any disputes related to your use of the Website shall be governed by and construed in accordance with the laws of the Republic of South Africa. You consent to the jurisdiction of the South African courts for any disputes arising under or related to these Terms.

14. Consumer Protection

These Terms are in accordance with the Consumer Protection Act (CPA) of South Africa. Where applicable, your rights under the CPA will take precedence over any conflicting terms herein. For more information, please refer to the CPA.

15. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at info@deltagketones.co.za.